Our Privacy Policy

Effective Date: March 12, 2026
Last Updated: March 12, 2026

At Etico Property Managers (“we,” “us,” “our”), we are committed to protecting your privacy and handling your personal data with care, transparency, and respect.

This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit https://www.eticopropertymanagers.com, contact us, enquire about our services, submit forms, request rental assistance, apply for a property, engage with our marketing, or otherwise interact with us online.

By using our website, you acknowledge that you have read this Privacy Policy.

1. Who We Are

Etico Property Managers is a property management and real estate support business based in Asunción, Paraguay.

We may provide services including:

  • property management

  • tenant placement

  • rental support

  • relocation support

  • furnished rental assistance

  • investor support

  • landlord support

  • rental enquiries

  • property-related marketing and communications

Data Controller:
Etico Property Managers
Asunción, Paraguay
Website: https://www.eticopropertymanagers.com

If you have questions about this Privacy Policy or about how we handle your personal data, please contact us using the details above.

2. What Personal Data We Collect

We may collect personal data directly from you, automatically through your use of our website, or from third parties where relevant.

Information you provide directly

We may collect:

  • your name

  • your email address

  • your phone number

  • your WhatsApp number

  • your message or enquiry

  • rental preferences

  • budget range

  • preferred neighbourhoods

  • move-in date

  • household details

  • property requirements

  • investment interests

  • landlord or owner details

  • tenant details you provide to us

  • relocation needs

  • any other information you choose to provide through our forms, emails, calls, or messages

Information collected automatically

When you visit our website, we may automatically collect:

  • IP address

  • browser type

  • device type

  • operating system

  • approximate geographic location

  • pages visited

  • time spent on the site

  • referral source

  • website usage behaviour

  • cookie and tracking data

Information from third parties

We may receive data from:

  • Facebook lead forms

  • Instagram lead forms

  • website analytics tools

  • spam protection services

  • CRM or contact tools

  • email marketing platforms

  • social media platforms

  • referral partners

  • landlords, tenants, developers, or service providers who refer or connect with you through us

3. How We Use Your Personal Data

We may use your personal data to:

  • respond to your enquiries

  • help match renters or tenants with suitable properties

  • provide property management information to owners and investors

  • respond to landlord, tenant, rental, or relocation requests

  • assess service enquiries

  • communicate with you about available properties or services

  • arrange property viewings, consultations, or follow-up contact

  • send newsletters, updates, and marketing communications where permitted

  • improve our website, services, and content

  • analyse website traffic and advertising performance

  • maintain records of business communications

  • protect our website and services from fraud, spam, or misuse

  • comply with legal and regulatory obligations

4. Legal Bases for Processing

If the GDPR applies to your personal data, we rely on one or more of the following legal bases:

Consent

We rely on consent where you:

  • subscribe to updates or newsletters

  • agree to receive marketing communications

  • complete a form and consent to follow-up contact

  • accept non-essential cookies where required

Contract or steps before a contract

We may process your personal data where necessary to take steps at your request before entering into a business relationship or service arrangement, including where you enquire about:

  • renting a property

  • letting or managing a property

  • investor support

  • relocation assistance

  • tenant placement

  • furnishing, cleaning, maintenance, or related support services

Legitimate interests

We may process your personal data where it is reasonably necessary for our legitimate interests, including:

  • operating and improving our business

  • managing enquiries efficiently

  • communicating with prospective clients

  • improving our website and services

  • maintaining website security

  • understanding market demand and user behaviour

  • promoting our services lawfully and proportionately

Legal obligation

We may process personal data where necessary to comply with applicable legal or regulatory requirements.

5. Property Enquiries, Rental Requests, and Service Forms

If you contact us through our website, we may collect and use the information you provide to:

  • respond to your enquiry

  • understand your rental or property needs

  • determine whether we can assist you

  • recommend suitable services or properties

  • follow up with you regarding your request

For example, if you submit a rental enquiry, we may use the details you provide to better understand your:

  • budget

  • preferred location

  • property size needs

  • furnishing preferences

  • timing

  • household requirements

If you are a landlord or investor, we may use the details you submit to discuss:

  • property management

  • tenant placement

  • rental strategy

  • occupancy support

  • presentation, maintenance, or reporting services

Please do not submit sensitive personal data unless it is specifically requested and necessary.

6. Newsletter and Marketing Communications

If you subscribe to updates from Etico Property Managers, we may send you communications about:

  • available services

  • rental market updates

  • property insights

  • owner and investor guidance

  • relocation support

  • available rentals

  • company news

  • blog or educational content

  • promotions, events, or announcements

You can unsubscribe at any time by:

  • clicking the unsubscribe link in our emails, or

  • contacting us directly at [insert your privacy/contact email]

If you unsubscribe, we may keep limited information so we can respect your opt-out request.

7. Facebook, Instagram, and Meta Compliance

We may use Facebook, Instagram, and other Meta tools to promote our services, generate enquiries, and measure ad performance.

This may include:

  • Facebook lead forms

  • Instagram lead forms

  • Meta Pixel

  • remarketing

  • custom audiences

  • conversion tracking

  • advertising analytics

If you submit your details through a Facebook or Instagram form, we may collect information such as:

  • your name

  • email address

  • phone number

  • suburb or city

  • rental or property preferences

  • landlord or tenant enquiry details

  • any additional answers you provide in the form

We use this information only for the purposes described in this Privacy Policy and the form itself.

Where required by law, we will seek consent before using non-essential advertising or tracking technologies.

8. Cookies and Similar Technologies

Our website may use cookies, pixels, scripts, tags, and similar technologies to:

  • keep the site functioning properly

  • remember preferences

  • understand how visitors use the site

  • improve performance and usability

  • support analytics

  • measure marketing effectiveness

  • help us show relevant ads on Facebook, Instagram, or other platforms

Some cookies are essential. Others may require your consent depending on your location and applicable law.

Please also review our Cookie Policy for more details.

9. How We Share Personal Data

We do not sell your personal data.

We may share your personal data with trusted third parties where necessary to operate our business and website, including:

  • website hosting providers

  • CRM or contact management platforms

  • email marketing providers

  • analytics services

  • spam filtering tools

  • advertising platforms

  • technical support providers

  • cloud storage providers

  • professional advisers such as lawyers, accountants, or compliance advisers

  • contractors or service partners assisting with our business operations

Where relevant to your enquiry, we may also share limited information with:

  • landlords

  • property owners

  • tenants

  • relocation partners

  • maintenance or support providers

  • third-party service providers involved in delivering requested services

We only share data where reasonably necessary and appropriate for the relevant purpose.

10. International Data Transfers

Etico Property Managers is based in Paraguay, and some of our service providers may be located in other countries.

As a result, your personal data may be transferred to and processed outside your country of residence, including outside the European Economic Area.

Where required by law, we will take reasonable steps to ensure appropriate safeguards are in place for international transfers.

11. How Long We Keep Your Data

We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • respond to enquiries

  • provide requested services

  • maintain business records

  • manage client relationships

  • comply with legal obligations

  • resolve disputes

  • enforce agreements

  • respect unsubscribe and suppression preferences

When personal data is no longer needed, we will delete it or anonymise it where reasonably practicable.

12. Your Rights

Depending on your jurisdiction and applicable privacy law, you may have the right to:

  • request access to your personal data

  • request correction of inaccurate data

  • request deletion of your data

  • object to certain processing

  • restrict processing

  • request transfer of your data

  • withdraw consent where processing is based on consent

  • lodge a complaint with a relevant supervisory authority

To exercise any of these rights, please contact us at:
[insert your privacy/contact email]

We may need to verify your identity before responding.

13. Data Security

We take reasonable technical and organisational measures to protect your personal data against:

  • unauthorised access

  • misuse

  • loss

  • destruction

  • alteration

  • disclosure

However, no system or online transmission can be guaranteed to be completely secure.

14. Children’s Privacy

Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal data from children through our website without appropriate authorisation where required by law.

If you believe that a child has provided personal data to us, please contact us so we can review and address the matter.

15. Third-Party Links

Our website may include links to third-party websites, property portals, maps, payment providers, social media pages, or partner services. We are not responsible for the privacy practices of those third parties.

We encourage you to review their privacy notices before providing them with personal data.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, legal requirements, or website technologies.

Any updates will be posted on this page with a revised “Last Updated” date.

17. Contact Us

If you have questions about this Privacy Policy or how your personal data is handled, please contact:

Etico Property Managers
Asunción, Paraguay
Website: https://www.eticopropertymanagers.com
Email: Contact Us Via Email Here